Process mapping allows you to visualize all the steps of a process. It can be used in all departments of a company.
With the help of simple signage, you can highlight delays, waste, anomalies and malfunctions in each of your processes.
Here is the mapping of a simple process, that of making fries:
Note: We’re talking here about process mapping in Lean. It’s similar to the Lean flow analysis.
In quality system management, another type of process mapping exists but doesn’t correspond to this lesson.